When customers call and you're unable to answer, you want to make sure they're greeted with a message that's both professional and represents your company well.
We'll show you how to create your own business voicemail greeting in OpenPhone using your call flow builder.
Need to send callers to voicemail in a call flow? Add the voicemail step. Here’s how you can add a voicemail step to your call flow:
- Drag and drop the Voicemail step to the canvas. You can only add the Voicemail step after the Business hours step.
- Select the Voicemail step in the right panel of the builder to edit your settings.
- Upload your voicemail greeting in the Voicemail greeting section:
- If you have an existing audio file you want to use, Upload a file. We support MP3 or WAV files. If you need to convert yours, try a free audio converter like this one.
- If you want to record your own audio, select the Record option and do it right in OpenPhone.
- If you have a voicemail script (or a rough idea of what you want to tell callers who get to voicemail), select Text to speech to turn text into a professional voiceover.
Additionally, you can toggle the Transcribe voicemail switch on for voicemail transcriptions and toggle the Profanity filter switch on to filter your voicemails for profanity.
45 voicemail greeting scripts for your inspiration
Not quite sure what to say in your voicemail greeting? No problem! We've put together 45 examples of voicemail greetings to help you out. Check them out on our blog -- 45 Professional Voicemail Greeting Examples
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If you have any other questions, please submit a request here. We're happy to help!