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Overview

Porting your Google Voice GSuite (paid) phone numbers to Quo requires access to the Google admin console to generate a port-out PIN. The paid Google Voice service has different requirements than the free version, with specific procedures for obtaining porting information. The process typically completes within 1-2 weeks.

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Before you begin

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Supported number types

  • Local US phone numbers
  • Canadian phone numbers
  • North American toll-free numbers

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Requirements

  • Active Google Voice GSuite (paid) account
  • Google admin console access
  • Workspace owner or admin access in Quo
  • Desktop or web version of Quo for submitting the port request

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Information needed from Google Voice

RequirementDetailsSteps
Port-Out PINA 4-10 digit PIN is required for porting
The PIN is valid for seven days before it expires		Google admin console
1. Navigate to apps → Google workspace → Google Voice
2. Click on number porting
3. Select port-out info
4. View or edit the PIN
Account numberTypically 10 to 12 digits longGoogle admin console
1. Navigate to Apps → Google workspace → Google Voice
2. Locate Google Voice number assigned to account, which serves as your account number
Billing addressMust EXACTLY match the billing address Google Voice has on fileDouble-check to ensure every detail is correct to prevent delays
Account statusAccount must be active and in good standingContact Google Voice GSuite (Paid) to ensure your number is portable
Bill statementA recent bill statement is required to verify your account details during portingTake a screenshot, picture, or download the PDF version

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Important considerations

  • Ensure all information matches Google Voice GSuite records exactly to avoid delays
  • Your account must be active and in good standing
  • Port-out PINs expire after 7 days - generate a new one if needed
  • You need admin console access to view porting information
  • Do not cancel your Google Voice service until the port is complete

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Google Voice support

If you need assistance with Google Voice-specific requirements:
  • Live Chat: Accessible through the workspace console
  • Customer Support hours: 24/7 support

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Steps to port from Google Voice (Paid)

  1. Access admin console → Log into your Google admin console
  2. Generate port-out PIN → Navigate to Google Voice number porting section
  3. Locate account number → Find your Google Voice number in the admin console
  4. Verify billing address → Ensure it matches your Google account exactly
  5. Download recent bill → Save a PDF or screenshot for verification
  6. Submit port request → Follow our step-by-step porting guide
Need assistance? Submit a request to our support team or chat with us.

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FAQs

The porting process typically takes 1-2 weeks, provided all information is correct and matches Google’s records.
Paid Google Voice (GSuite) uses the admin console for porting information and has different PIN generation procedures. Free Google Voice requires unlocking the number first and follows a different process.
Yes, you can include multiple numbers from your Google Voice account in a single port request. Ensure you have the porting information for each number.
Google Voice features, voicemail transcriptions, and integrations will stop working once the port completes. Export any important data before initiating the port.
You need sufficient admin privileges to access the Google Voice settings in the admin console. If you can’t access these settings, contact your Google Workspace super admin.

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Need help?

Our porting specialists are here to assist you throughout the process.
  • Business plan users: Live chat available Monday-Sunday, 8 AM - 5 PM PST
  • All users: Submit a support request through the help center
  • Questions before starting? Review our general porting guide
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