Before initiating the porting of your number to OpenPhone, you'll need a few essential details to ensure the process goes smoothly. Below is all the required information, step-by-step instructions, and what you need beforehand.
Important:
- We support porting local US, Canadian numbers, and North American toll-free numbers.
- You’ll need to be a workspace owner or admin to initiate the porting request.
- You’ll need to access to the desktop or web version of OpenPhone.
Information required to port your Verizon number to OpenPhone
| Requirement | Details | Steps |
| Transfer PIN | A 6 digit PIN is required for porting. The PIN is valid for 7 days before it expires. Once expired, you have to reset it. |
Verizon mobile app 1. Tap on account tab. 2. Select account settings. 3. Tap number transfer PIN > generate PIN. |
| Account number |
Mobile: 10 - 14 digits Business: 15 - 20 digits Government and Enterprise: 18 - 22 digits |
Verizon website 1. Navigate to account. 2. Select account settings overview to display the account number. |
| Billing address | Must EXACTLY match the billing address Verizon has on file. | Double-check to ensure every detail is correct to prevent delays. |
| Account status | Account must be active and in good standing | Contact Verizon to ensure your number is portable. |
| Bill statement | A recent bill statement is required to verify your account details during porting. |
Take a screenshot, picture, or download the PDF version.
|
Reduce the chance of porting issues
- Ensure all the information you provide us in your porting request matches Verizon records to avoid delays.
- If your account is inactive, you must resolve that before you can port your number.
- If your transfer PIN expires, you must generate a new one.
Verizon contact information for porting
If you encounter any issues before your porting process is complete, you can contact the Verizon Porting Department:
- Phone 1-888-844-7095
- Hours Monday to Saturday, 8 AM - 7 PM PST, Sunday 8 AM - 5 PM PST
FAQ
How long does it take to port my number from Verizon to OpenPhone?
The porting process typically takes two to four business days, provided all information is correct.
Ready to Port?
When you are ready to submit the port, see our step-by-step guide for initiating it through OpenPhone.
Need Help?
For more details, contact OpenPhone support, and we will guide you through the process.
- Live chat is available for all Business users from 8 AM - 5 PM PST.