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Overview

Porting your Verizon phone numbers to Quo requires a transfer PIN that expires after 7 days and account numbers that vary significantly based on your plan type. Verizon has different account number formats for mobile, business, and government accounts. The porting process typically takes 2-4 business days, which is faster than most carriers.

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Before you begin

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Supported number types

  • Local US phone numbers
  • Canadian phone numbers
  • North American toll-free numbers

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Requirements

  • Active Verizon account with the numbers you want to port
  • Verizon mobile app or website access
  • Workspace owner or admin access in Quo
  • Desktop or web version of Quo for submitting the port request

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Information needed from Verizon

RequirementDetailsSteps
Transfer PINA 6 digit PIN is required for porting
The PIN is valid for 7 days before it expires		Verizon mobile app
1. Tap on account tab
2. Select account settings
3. Tap number transfer PIN → generate PIN
Account numberMobile: 10 - 14 digits
Business: 15 - 20 digits
Government and Enterprise: 18 - 22 digits		Verizon website
1. Navigate to account
2. Select account settings overview to display the account number
Billing addressMust EXACTLY match the billing address Verizon has on fileDouble-check to ensure every detail is correct to prevent delays
Account statusAccount must be active and in good standingContact Verizon to ensure your number is portable
Bill statementA recent bill statement is required to verify your account details during portingTake a screenshot, picture, or download the PDF version

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Important considerations

  • Ensure all information matches Verizon records exactly to avoid delays
  • Your account must be active and in good standing
  • Transfer PINs expire after 7 days - generate a new one if needed
  • Account number length varies significantly by plan type
  • Do not cancel your Verizon service until the port is complete

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Verizon porting support

If you need assistance with Verizon-specific requirements:
  • Phone: 1-888-844-7095
  • Hours: Monday to Saturday, 8 AM - 7 PM PST; Sunday 8 AM - 5 PM PST

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Steps to port from Verizon

  1. Generate transfer PIN → Use the Verizon mobile app to get your 6-digit PIN
  2. Locate account number → Find it in your account settings overview
  3. Verify billing address → Ensure it matches Verizon records exactly
  4. Download recent bill → Save a PDF or screenshot for verification
  5. Submit port request → Follow our step-by-step porting guide
Need assistance? Submit a request to our support team or chat with us.

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FAQs

The porting process typically takes 2-4 business days, which is faster than most carriers, provided all information is correct.
Verizon uses different account number formats based on your plan type. Mobile accounts are shorter (10-14 digits), while business and enterprise accounts can be much longer (up to 22 digits).
Verizon transfer PINs are valid for 7 days. If yours expires, simply generate a new one through the Verizon mobile app before submitting your port request.
Yes, but you’ll need authorization from the primary account holder. They will need to generate the transfer PIN and provide the account information.
Mobile accounts typically have 10-14 digit account numbers, while business accounts have 15-20 digits. Government and enterprise accounts can have 18-22 digits. Check your Verizon account page to see your specific format.
No, Verizon Cloud data, voicemail messages, and call history remain with Verizon. Back up any important data before the port completes.

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Need help?

Our porting specialists are here to assist you throughout the process.
  • Business plan users: Live chat available Monday-Sunday, 8 AM - 5 PM PST
  • All users: Submit a support request through the help center
  • Questions before starting? Review our general porting guide