Before initiating the porting of your number to OpenPhone, you'll need a few essential details to ensure the process goes smoothly. Below is all the required information, step-by-step instructions, and what you need beforehand.
Important:
- We support porting local US, Canadian numbers, and North American toll-free numbers.
- You’ll need to be a workspace owner or admin to initiate the porting request.
- You’ll need to access the desktop or web version of OpenPhone.
Information required to port your Google Voice GSuite (Paid) number to OpenPhone
| Requirement | Details | Steps |
| Port-Out PIN | A 4-10 digit PIN is required for porting. The PIN is valid for seven days, before it expires. Once expired, you'll have to reset it. |
Google admin console 1. Navigate to apps > Google workspace > Google Voice. 2. Click on number porting. 3. Select port-out info. 4. View or edit the PIN. |
| Account number |
Typically 10 to 12 digits long |
Google admin console 1. Navigate to Apps > Google workspace > google voice. 2. Locate google voice number assigned to account, which serves as your account number. |
| Billing address | Must EXACTLY match the billing address Google Voice has on file. | Double-check to ensure every detail is correct to prevent delays. |
| Account status | Account must be active and in good standing | Contact Google Voice GSuite (Paid) to ensure your number is portable. |
| Bill statement | A recent bill statement is required to verify your account details during porting. |
Take a screenshot, picture, or download the PDF version.
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Reduce the chance of porting issues
- Ensure all the information you provide us in your porting request matches Google Voice GSuite (Paid) records to avoid delays.
- If your account is inactive, you must resolve that before you can port your number.
- If your transfer PIN expires, you must generate a new one.
Google Voice GSuite (Paid) contact information for porting
If you encounter any issues before your porting process is complete, you can contact the Google Voice GSuite (paid) Customer Support Department:
- Live Chat - accessible through the workspace console
- Customer Support hours: 24/7 support
FAQ
How long does it take to port my number from Google Voice GSuite (paid) to OpenPhone?
The porting process typically takes 1 - 2 weeks, provided all information is correct.
Ready to Port?
When you are ready to submit the port, see our step-by-step guide for initiating it through the OpenPhone.
Need Help?
For more details, contact OpenPhone support, and we will guide you through the process.
- Live chat is available for all Business users from 8 AM-5 PM PST.