How to port your current phone number to OpenPhone

If you already have a phone number you'd like to use with OpenPhone, we’d be happy to port it over for you!

Here's a video to guide you through every step of the process to port your number to OpenPhone:

How to port your number to OpenPhone

Here are the steps to initiate the porting process:

1. Navigate to “Settings”, then “Phone numbers”, then “Port an existing number”

2. Click “Continue to porting”

3. Enter your existing local US, Canadian, or North American toll-free phone number and select your current carrier. Don’t see your carrier in the drop-down list? You can also enter in your current carrier’s name.

4. Provide billing information, including a copy of a recent billing statement

5. Provide your carrier credentials which include your account number and transfer/port pin. An account PIN is generally associated with local US numbers and can often be found in the account dashboard with your current carrier. If you're unsure whether you have a PIN though, reach out to your current carrier

6. After submitting carrier information, you’ll be able to assign an icon and name for your number. Also, you will need to authorize OpenPhone to port this number on your behalf by digitally signing for the port request. Hit “Submit” and you’re all set!

From here, OpenPhone’s porting team will review your porting request and submit the request to your carrier to initiate the process. Keep in mind after submitting a complete porting request, you will no longer be able to make changes to your submitted application from the OpenPhone app.

How long does the porting process take?

The process takes anywhere between 1 and 2 weeks and depends on how fast we hear back from your carrier. Here's a blog post that outlines the porting process in more detail!

Don't worry - there's no service interruption. You can use your phone number up until the port date.

Once your number is fully ported in, calling and texting should start working right away in most cases. However, SMS functionality may take up to 48 hours to fully stabilize if carriers are slow to update their routing information.

Learn more about how to check the status of your porting request here. 

Customizing your settings

During the porting process, you can customize your phone number settings in OpenPhone so everything’s ready to go once your number moves over. You can do this by clicking “phone number settings” or by clicking into the newly ported number.

Provider-specific porting guides

Need instructions on porting from specific carriers? Check these out:

• Porting from Google Voice
• Porting from Grasshopper
• Porting from Dialpad
• Porting from RingCentral
• Porting from Aircall
• Porting from Line2
• Porting from Vonage
• Porting from iPlum
• Porting from GoDaddy SmartLine
• Porting from Skype
• Porting from Sideline
• Porting from NumberBarn