Recording calls on OpenPhone requires just a click of a button!
It's important to note that 14 US states legally require the consent of both parties on a recorded call. Making a habit of getting consent from the person on the call to record the conversation will ensure that you stay on the right side of the law. Getting consent gives the person on the call an opportunity to opt out of having the conversation recorded. Learn more about how to legally record phone calls on our blog!
How to record calls on Desktop/Web or on Mobile
How to access call recordings
To view call recordings associated with a conversation, do the following:
- Click on the conversation thread. A recorded call is indicated by a speech bubble with "call" on it.
- Choose to playback or download individual recordings. NOTE: Downloading call recordings is currently only available on the web, desktop, and android apps.
What if I want to automatically record calls? 🤔
Business plan members can take advantage of our auto-record feature to easily auto-record all calls. Learn more here!