Overview

Toll-free numbers give your business a professional, nationwide presence while ensuring customers can reach you without incurring charges. These special phone numbers with distinct area codes can be dialed from anywhere in the US and Canada at no cost to the caller. All toll-free numbers are text-enabled, supporting both voice calls and messaging.

Why businesses choose toll-free numbers

Understanding toll-free numbers

Available area codes

North American toll-free numbers use these special area codes:
  • 800 - The original and most recognized toll-free prefix
  • 833 - A newer option with good availability
  • 844 - Popular for businesses wanting a memorable number
  • 855 - Often used for customer service lines
  • 866 - Widely available option
  • 877 - Good alternative when 800 numbers aren’t available
  • 888 - Another established toll-free prefix

Key features

  • Free for callers: No charges for calls from anywhere in US and Canada
  • Text-enabled: Send and receive SMS messages
  • Professional image: Establishes nationwide business presence
  • Easy to remember: Often available in vanity number formats

Getting a toll-free number

You can get a toll-free phone number for your business in under 30 seconds.

How to add a toll-free number

  1. Navigate to your phone number settings
  2. Click to add a new number
  3. Select the toll-free option
  4. Browse available numbers or search for specific digits
  5. Choose your preferred number and confirm
Searching for toll-free numbers on web

Messaging capabilities

Toll-free numbers support comprehensive messaging features to help you communicate effectively with customers.

What you can send and receive

  • Text messages (SMS): Standard text messaging for all communications
  • Picture messages (MMS): Share images with customers
  • Videos: Send video files directly through messaging
  • GIFs: Use GIPHY integration for animated content
  • Files: Share documents and other file types
  • Reactions: Respond to messages with quick reactions
Toll-free numbers currently do not support group messaging. For group messaging needs, consider using a local number instead.

FAQs