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Overview

A familiar area code can do a lot to build your business in a new market, or expand your presence where you’re already established. OpenPhone makes it easy to do either, regardless of where you’re physically located.

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What is a local number?

A local number is a phone number with an area code that matches a specific geographic region. For example, a 415 area code is local to San Francisco, CA.

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Benefits of local numbers

  • Build trust with customers in a specific area by making it clear you have stakes down in that area
  • Increase answer rates by appearing familiar to recipients. The more local your number is, the more local your business will appear to be
  • Expand your reach to new markets. Local numbers can feel inherently more trustworthy as it makes it clear your business has local stakes in the ground and knows the area

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How to get a local number

  1. Go to your OpenPhone dashboard
  2. Click on “Add a number”
  3. Search for the city or area code you want
  4. Select an available local number
  5. Assign it to yourself or a team member

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Availability

Local numbers are available in most US and Canadian area codes. Picking up a high-demand area code may require some flexibility and patience. Nearby area codes are a good option until your top pick becomes available. Many cities have multiple area codes.

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Managing local numbers

  • You can assign numbers to individuals, teams, or a whole department (you can also share a single number across an entire org)
  • If you do get multiple numbers, set up call routing (a call flow) and voicemail for each number. We have guides to both in these docs

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What about international numbers?

OpenPhone supports local area codes and toll-free numbers in the US and Canada. Even if you’re based in another country, you can still use these local and toll-free options, but we do not yet support numbers outside of the US and Canada.

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FAQs

Can I port in my existing local number? Yes! You can port your current local number to OpenPhone. See our porting guide for details. Are there extra fees for local numbers?
Local numbers are included in most OpenPhone plans, but check your plan details for any limits or additional charges. Can I get local numbers in multiple cities?
Absolutely! You can have as many  as your plan includes in any city where local numbers are available.
Need help? Contact support for assistance with local numbers.