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Managing your trial

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Understanding the 7-day trial

OpenPhone offers a risk-free trial with full access to your selected plan:

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What’s included

  • One phone number per user (US, Canada, or toll-free)
  • Calling within US and Canada
  • Voicemail transcription and call recording
  • Team collaboration features
  • Integrations with Slack, HubSpot, email
  • AI features (on Scale plan)

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Trial limitations

  • No US texting: Requires paid plan and carrier registration
  • No international: Calling/texting outside US/Canada unavailable
  • Credit card required: For identity verification and spam prevention

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Converting trial to paid

Ready to activate your account early?
  1. Go to Plan & billing settings
  2. Click Switch to paid plan now
  3. Confirm activation
Converting unlocks:
  • US text messaging (after carrier registration)
  • International calling and texting
  • Additional phone numbers
  • Number changes and assignments
  • Toll-free messaging capabilities

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Canceling your trial

Changed your mind? Cancel anytime during the 7-day period:
  1. Go to Plan & billing settings
  2. Select End free trial
  3. Confirm cancellation
After cancellation:
  • No charges incurred
  • 30-day number retention: Numbers held for potential reactivation
  • Data access: Conversations and workspace data remain available for 30 days