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Last updated: October 2025 We use the following trusted subprocessors as tools to help deliver our services to customers. We limit the data shared with each provider to only what is absolutely necessary. You may subscribe to updates on this page to be notified of any additions or changes. Please note that we are not unique in having this list. Most companies will have a very similar list of subprocessing tools and orgs. It requires a certain amount of infrastructure to successfully deliver an application or web service to customers over the internet.

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📦 Platform and Infrastructure

SubprocessorService DescriptionType of Data ProcessedPolicyRegion
AWSCloud infrastructure & storageApplication and user dataPrivacyUS
MongoDB AtlasCloud database servicesApplication and user dataPrivacyUS
ElasticSearch & analytics infrastructureLog and application dataPrivacyUS
SnowflakeData warehousingStructured customer dataPrivacyUS
FivetranETL and data pipelinesStructured data extractsPrivacyUS
Google LLCCloud and productivity suiteUser account, call recordings, emails, docsPrivacyUS
SupabasePostgres DB and backend infraApplication and user dataPrivacyUS
KongAPI gateway & traffic managementAPI requests & metadataPrivacyUS

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🔐 Security & Identity

SubprocessorService DescriptionType of Data ProcessedPolicyRegion
CloudflareCDN, security, DDoS protectionNetwork traffic metadataPrivacyUS
Auth0Authentication & authorizationUser identity, credentials, sessionsPrivacyUS

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📊 Monitoring & Analytics

SubprocessorService DescriptionType of Data ProcessedPolicyRegion
DatadogPerformance & log monitoringApplication logs, metricsPrivacyUS
SentryError & performance monitoringException logs, performancePrivacyUS
HeapProduct analyticsUI events, session dataPrivacyUS
ModeReporting & business intelligenceAggregated analyticsPrivacyUS

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📬 Communication & Messaging

SubprocessorService DescriptionType of Data ProcessedPolicyRegion
SlackInternal team communication |Messages, files, logsPrivacyUS
ZendeskCustomer support platformSupport requests & metadatPrivacyUS
SendGridEmail deliveryEmail addresses, message contentPrivacyUS
TwilioVoice & SMS communicationPhone numbers, messagesPrivacyUS

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🤖 AI & Automation

SubprocessorService DescriptionType of Data ProcessedPolicyRegion
OpenAILLM API & generative AIPrompts, responses (opt-out for training)PrivacyUS
DeepgramSpeech-to-text & conversation analysisAudio & transcript metadataPrivacyUS
ElevenLabsText-to-speech & voice synthesisAudio data, text promptsPrivacyUS

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🔔 Stay Informed

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