You're on the phone with someone, but want to know if you have another incoming call. With call waiting, OpenPhone lets you know another person is calling you while you're on a call.
Note: Call waiting is only currently on the iOS app right now. Call waiting also only works on direct (non-shared) phone numbers. If you have a shared phone number and are on an existing call, your teammates will get other incoming calls to help you share the load.
If you are on a call that you've received, the second incoming call will give you the following options:
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End the existing call and accept the new call
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Decline the new call
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Put the existing call on hold while you accept the second call
If you are on a call that you've made, the new incoming call will give you the options to:
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End the existing call and accept the new call
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Decline the new call
If you have any other questions, please submit a request here. We're happy to help!
