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Overview

Status indicators help you and your team stay connected by showing availability at a glance. Let colleagues know what you’re working on, when you’re available, and coordinate more effectively across your organization.

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Setting your status

Communicate your availability and current focus to help teammates know the best time to reach you.

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Quick status options

  1. Click on your name or profile picture in the top left corner
Setting status in OpenPhone
  1. Choose from two options:
    • Set your status: Select from suggested options or type a custom status
    • Set yourself as away: Quick toggle to show you’re unavailable

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Custom status messages

Create personalized status messages to give teammates context about your availability:
  • “In a meeting until 3pm”
  • “Working on proposals”
  • “Out of office - back Monday”
  • “Available for urgent calls only”

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Returning to active status

When you’re ready to show as available again:
  1. Click on your profile in the top left
  2. Select Set yourself as active
Setting yourself back to active in OpenPhone

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Viewing team status

Stay informed about your colleagues’ availability to improve team coordination and communication timing.

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Team presence indicators

In the left panel under “Your team”, you can quickly see who’s available:
  • Green dot (filled): Team member is online and active
  • Gray dot (empty): Team member is offline or away
  • Status emoji: Indicates a custom status is set
Viewing team status in OpenPhone

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Viewing status details

To see a teammate’s custom status message:
  1. Hover over the emoji next to their name
  2. Their full status message appears in a tooltip
Hovering to view team member status details

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Status and other availability features

Your status works alongside other OpenPhone availability features:
  • Do Not Disturb: Status remains visible even when DND is active
  • Business hours: Status can indicate availability outside normal hours
  • Muted numbers: Status is independent of phone number muting
Combine status messages with Do Not Disturb for complete availability management. For example, set your status to “In meeting until 3pm” and activate Do Not Disturb to ensure uninterrupted focus.

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FAQs