Strapped for time or just need inspiration to help you reply to a text message? In this guide, we’ll share everything you need to know about OpenPhone’s AI-suggested text responses.
How do AI-suggested text responses work?
OpenPhone uses AI to automatically suggest 2-3 relevant replies to a message based on the context of the conversation. You also have the option to give OpenPhone AI a prompt to generate a message you can either send or edit first.
Which apps is it available on?
You can access AI-suggested text responses via OpenPhone’s web, desktop, iOS, and Android apps. This feature is available to all OpenPhone users.
How to generate AI-suggested text responses
Once you’re in a specific conversation thread in OpenPhone, you can type in “/AI” to get 2-3 response suggestions generated from the conversation’s history. If you select one option you can tweak the message as needed or simply send.
If you want to add a prompt, after entering “/AI” you can give specific instructions to help generate a text message. Then click the arrow icon to review the AI-generated suggestions. For example, if you wish to send someone an appointment confirmation text your prompt can be: “Create a short, friendly text that confirms a customer's appointment on Monday at 9 am.”
That’s it! If you find a particular AI-suggested response useful and wish to reuse it again later, you can also copy and save the message as a snippet.
