Port from Skype
Step-by-step guide to transfer your phone numbers from Skype to OpenPhone
Overview
Porting your Skype phone numbers to OpenPhone has unique requirements, including using a standard PIN (0000) and providing your SkypeID as the account number. Skype’s porting process typically completes faster than traditional carriers, usually within 5-7 business days.Before you begin
Supported number types
- Local US phone numbers
- Canadian phone numbers
- North American toll-free numbers
Requirements
- Active Skype account with the numbers you want to port
- Valid service address (US address for US numbers, Canadian for Canadian numbers)
- Workspace owner or admin access in OpenPhone
- Desktop or web version of OpenPhone for submitting the port request
Information needed from Skype
| Requirement | Details | Steps |
|---|---|---|
| PIN | 4 digits | Enter 0000 as your OpenPhone port-in PIN |
| Account number | 10 digits (typically the main company number) | NOTE: The account number will be the business phone number OR the SkypeID Finding your SkypeID: • On the Skype website: click on profile picture → SkypeID is displayed • In the Skype mobile app: tap on profile picture → SkypeID is displayed • On Skype desktop: click on profile picture → SkypeID is displayed |
| Service address | Service address must be either physical US address (for US numbers) or a Canadian address (for Canadian numbers) | If you have a different address, contact Skype to update the service address on their records Double-check to ensure every detail is correct to prevent delays |
| Account status | Account must be active and in good standing | You may find Skype Support contact info in your account or dashboard |
| Bill statement | A recent bill statement is required to verify your account details during porting | Take a screenshot, picture or download the PDF version |
Important considerations
- Use 0000 as your PIN for all Skype port requests
- Your service address must match the country of your phone number
- The account number can be either your phone number or SkypeID
- Ensure your Skype account is active and in good standing
- Do not cancel your Skype service until the port is complete
Steps to port from Skype
- Verify service address → Ensure your address matches the country of your number
- Locate your SkypeID → Find it in your Skype profile on any platform
- Confirm account status → Verify your Skype account is active
- Download recent bill → Save a PDF or screenshot for verification
- Submit port request → Follow our step-by-step porting guide
Use 0000 as your PIN when filling out the port request form. This is the standard PIN for all Skype number ports.
FAQs
How long does it take to port from Skype?
How long does it take to port from Skype?
The porting process typically takes 5-7 business days, which is faster than most traditional carriers.
Why do I use 0000 as the PIN?
Why do I use 0000 as the PIN?
Skype uses a standardized PIN system for porting. All Skype port requests use 0000 as the transfer PIN regardless of your individual account settings.
Should I use my phone number or SkypeID as the account number?
Should I use my phone number or SkypeID as the account number?
Either can work. If you’re unsure, try your phone number first. If the port is rejected, resubmit using your SkypeID as the account number.
What if my service address doesn't match my number's country?
What if my service address doesn't match my number's country?
You must contact Skype support to update your service address before initiating the port. US numbers require a US address, and Canadian numbers require a Canadian address.
Can I port my Skype number if I only use Skype Credit?
Can I port my Skype number if I only use Skype Credit?
Yes, as long as your account is active and you have a recent billing statement or account activity, you can port your number regardless of your payment method.
Will my Skype contacts and chat history transfer?
Will my Skype contacts and chat history transfer?
No, Skype contacts, chat history, and call logs remain with Skype. Only the phone number itself transfers to OpenPhone.
Need help?
Our porting specialists are here to assist you throughout the process.- Business and Scale users: Live chat available Monday-Friday, 8 AM - 5 PM PST
- All users: Submit a support request through the help center
- New to OpenPhone? Start your free trial today