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Overview

Transferring your Line2 phone numbers to Quo is straightforward and free. Line2 is a mobile-first business phone service, and porting from them follows standard VoIP porting procedures with minimal requirements.

Before you begin

Supported number types

  • Local US phone numbers
  • Canadian phone numbers
  • North American toll-free numbers

Requirements

  • Active Line2 account with the numbers you want to port
  • Workspace owner or admin access in Quo
  • Desktop or web version of Quo for submitting the port request

Information needed from Line2

To port your numbers from Line2, you’ll need to gather the following information:
RequirementDetailsWhere to find it
Account numberYour Line2 account identifierCheck your Line2 app settings or billing statements
PIN/PasswordSecurity code for account verificationFound in your Line2 account settings
Billing addressMust match exactly what Line2 has on fileVerify in your Line2 account profile
Account emailEmail associated with your Line2 accountThe email you use to log into Line2
Bill statementRecent statement showing your serviceDownload from Line2 or take a screenshot
Ensure your Line2 account is active and in good standing before initiating the port. Canceled or suspended accounts cannot be ported.

Steps to port from Line2

  1. Gather your account information → Open your Line2 app and collect all required details
  2. Verify number eligibility → Ensure the numbers you want to port are active
  3. Submit port request → Follow our step-by-step porting guide
  4. Wait for confirmation → We’ll process your request and notify you of any additional requirements

Timeline and expectations

  • Processing time: Line2 ports typically complete within 1-2 weeks
  • Service continuity: Your Line2 numbers will continue working until the port completes
  • Completion notice: You’ll receive email confirmation when your numbers are active in Quo
Do not cancel your Line2 subscription until the port is complete. Canceling early will make your numbers unportable.

Line2-specific considerations

Mobile app access

  • Most Line2 account information is found within their mobile app
  • You may need to contact Line2 support for certain porting details not visible in the app
  • Ensure you have access to the primary account holder’s Line2 app
Need assistance? Submit a request to our support team or chat with us.

FAQs

Yes, but you’ll need authorization from the Line2 account administrator. They may need to provide the account information for the port request.
Text messages, voicemails, and call history remain with Line2 and won’t transfer to Quo. Export or save any important data before completing the port.
No, you don’t need to contact Line2 beforehand. The porting process automatically notifies them. Just ensure your account is active and current.
Yes, any active Line2 number can be ported to Quo, regardless of whether you originally obtained it from Line2 or ported it to them from another carrier.

Need help?

Our porting specialists are here to assist you throughout the process.
  • Business plan users: Live chat available Monday-Sunday, 8 AM - 5 PM PST
  • All users: Submit a support request through the help center
  • New to Quo? Start your free trial today