We aim to provide a perfect product, but if you have a problem, we have a variety of ways to get in touch.
- Our chatbot is available for everyone.
- Our business customers have access to live chat Monday through Friday, 8:00 AM to 5:00 PM PT.
- If chat is not your preferred channel, you can submit a ticket for email support through this form anytime!
Our 24/7 support chatbot
To get answers fast, our support chatbot is available to all users any time. You can access it anytime through our help center or in-app from the help and support menu.
Accessing chatbot from OpenPhone
1. Log into your OpenPhone web or desktop workspace.
2. Click the "? Help and Support" button on the bottom left.
3. Hit "Chat with us" to launch the chat window. From there, you can ask a question, report an issue, manage your account, and even learn more about OpenPhone!
Accessing chat from OpenPhone Help Center
1. To initiate you chat, navigate to the help center and click the chat icon at the bottom right of the screen.
2. Start chatting to let us know how we can help!
Live chat for business customers
OpenPhone business plan members can access live chat support Monday through Friday, 8:00 AM to 5:00 PM PT. 🙂
