How to close an active OpenPhone account and start a new one

In the process of signing up for an OpenPhone trial, some new users may receive a message indicating they already have an account. This can be confusing and frustrating when you really want to get started with OpenPhone! Here’s how to confirm whether your phone number is already associated with an account and, if so, remove the number to start a new account:

  1. Contact Support to provide the phone number you are trying to use to access your OpenPhone account. Support will text a verification code to confirm you’re the account owner.
  2. Once verified, Support will remove the verified number from the account it was previously associated with.
  3. Use your verified number to create a new OpenPhone account.