If you'd like to use your existing Skype phone number with OpenPhone, we'll be happy to port it for you for free. Before initiating the porting of your number to OpenPhone, you'll need a few essential details to ensure the process goes smoothly. Below is all the required information, step-by-step instructions, and what you need beforehand.
Important:
- We support porting local US, Canadian numbers, and North American toll-free numbers.
- You’ll need to be an OpenPhone workspace owner or admin to initiate the porting request.
- You’ll need to access to the desktop or web version of OpenPhone.
Before initiating a porting request
Make sure you have all of the following information.
| Requirement | Details | Steps |
|
PIN |
4 digits |
Enter 0000 as your OpenPhone port-in PIN
|
| Account number | 10 digits (typically the main company number) |
NOTE: The account number will be the business phone number OR the SkypeID.
|
| Service address |
Service address must be either physical US address (for US numbers) or a Canadian address (for Canadian numbers). If customers have a different address, they must contact Skype to update the service address on their records. |
Double-check to ensure every detail is correct to prevent delays. |
| Account status | Account must be active and in good standing | You may find Skype Support contact info in your account or dashboard. |
| Bill statement | A recent bill statement is required to verify your account details during porting. | Take a screenshot, picture or download the PDF version. |
Reduce the chance of porting issues
- Ensure all the information you provide matches Skype records to avoid delays.
- If your account is inactive, you must resolve that before you can port your number.
FAQ
How long does it take to port my number from Skype to OpenPhone?
The porting process typically takes 5 to 7 business days, provided all information is correct.
Ready to Port?
When you are ready to submit the port, see our step-by-step guide for initiating it through OpenPhone.
Need Help?
For more details, contact OpenPhone support, and we will guide you through the process.
- Live chat is available for all Business and Scale users from 8 AM - 5 PM PST.
Don't have an OpenPhone account yet? Get OpenPhone for free today!
If you have any other questions, please submit a request here. We're happy to help!