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Calling & messaging
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How to make an outbound call with OpenPhone
How to make a mobile call on OpenPhone Making a call with the OpenPhone mobile couldn't be simpler. 1. Use the dial pad insi...
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FAQs about caller ID names
A caller ID name helps you stand out and connect with your call recipients more successfully. To display your name or your co...
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How to put a caller on hold
Putting an individual on hold from the web or desktop app Navigate to the individual caller and select the menu. Then, select...
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How to filter your conversations in OpenPhone
Spending time scrolling through your OpenPhone searching for that one conversation? 🔎 You can save time and reach specific co...
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Best practices for sending compliant text messages
Looking for guidelines that can help prevent your messages from being filtered by accident? Here are a few best practices fo...
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Group calling on OpenPhone
Need to speak to multiple people on the same call? Whether you want to have a conference or 3-way call, here's everything you...
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How to make OpenPhone the default calling app
Tired of copying and pasting numbers from your browser into OpenPhone? You can make OpenPhone the default app for calling to ...
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How to manage auto-replies
Unable to immediately respond to missed calls or voicemails? Or maybe you're receiving calls and texts after your business ho...
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How to send a group message on OpenPhone
You need to send a message to all your contacts at an organization. Or perhaps you're reminding multiple parties of your sche...
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What countries can I call and message with OpenPhone?
OpenPhone supports unlimited calls and messages to and from the US, Canadian, and North American toll-free numbers. Want to c...
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How to set up an outgoing caller ID for your OpenPhone number
An effective outgoing caller ID name helps you stand out and connect with your contacts more successfully. Please note that t...
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How to schedule a message in OpenPhone
Working outside of business hours and want a message to go out later? Here’s how to schedule a text message. Note: Scheduling...
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How to make an international call on OpenPhone
Have contacts that you need to call outside of the US or Canada? We've got you covered! In order to get started, you first ne...
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Multimedia services messaging (MMS) limits & best practices
Outbound multimedia messaging services (MMS) such as pictures, videos, and other files can be sent over OpenPhone as part of ...
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How to send picture messages (MMS) with OpenPhone
Besides text messaging (SMS), OpenPhone offers picture messaging (MMS) to help you get your point across easier and more effe...
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How to transfer calls
You can easily transfer calls on OpenPhone! 🙂 With OpenPhone’s transfer feature, you have the option to either cold transfer,...
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How to enable silent notifications
If you wish to receive notifications when you have do not disturb on or outside your work or business hours, you can enable t...
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How to record your calls
Recording calls on OpenPhone requires just a click of a button! It's important to note that 14 US states legally require the ...
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Auto-record calls on OpenPhone
Don't want to hit record every time? Then turn on the "auto-record" feature. Who can use this feature The auto-record feature...
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How to make a call with the OpenPhone mobile app
Here how to make a call with the OpenPhone mobile app: 1. Use the dial pad inside the app to enter a number. 2. Open (or cr...
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How to call from a specific number in your workspace
If you have multiple OpenPhone numbers in the app, you can choose which number to call from. From the mobile app, tap your ac...
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How to send attachments
Sending attachments while messaging someone is easy on OpenPhone! Just click the paper clip icon:
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How does call waiting work in OpenPhone?
You're on the phone with someone, but want to know if you have another incoming call. With call waiting, OpenPhone lets you k...
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How to reject a call with a text message
Did you ever get a call while being on another call? Or while in the middle of something? Outright rejecting feels rude, but ...
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What number will show up on the caller ID when I call from OpenPhone?
When you call people through the OpenPhone app, they will see your OpenPhone number on the caller ID. They will also see the ...
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How to enable international calling on your OpenPhone account
Need to call or message contacts outside of the US or Canada? Well, now you can! Note: You won't be able to call or message ...
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How to register your business phone number with the FCC
As you may have heard, the Federal Communications Commission (FCC) is enforcing rules on business phone numbers to help comba...
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