Troubleshooting and support

Troubleshooting Calls

• How to remove a number from iMessage and Facetime
• Troubleshooting outbound call errors in Windows
• Outbound calls are not connecting
• Why is my call showing up as failed?
• Troubleshooting incoming calls going straight to missed
• Incoming calls are disconnected immediately upon answering
• See all 15 articles

Troubleshooting Messages

• How to clear a spam label from your Canadian phone number
• Outbound messages are not delivering
• Outbound messages are not delivering, but showing as delivered
• I'm not receiving text messages on my OpenPhone number
• Preventing your messages from being filtered as spam
• Multimedia services messaging (MMS) limits & best practices

Other Troubleshooting

• What you can do if you're receiving spam calls
• I'm not receiving verification codes on OpenPhone
• I’m receiving the error “Could not establish a connection. Try again momentarily.”
• I’m not receiving push notifications

Support

• Get support by chat or email
• How do I report a bug?
• How do I request new features?