As an add-on to your current OpenPhone subscription, Sona let's you pay for exactly what you want and need in your AI agent!
How much does Sona cost?
Sona costs $49/month and includes 50 calls per month. Additional calls are billed at $0.99 per call (plus applicable taxes).
Can I purchase Sona while on a free trial of OpenPhone?
No, you must be on a paid OpenPhone plan to purchase Sona. Free trial users will need to convert to a paid plan first before adding the Sona add-on.
Is there a minimum commitment period for Sona?
No, there is no minimum commitment period. You can add or remove Sona at any time.
Can I use Sona on any OpenPhone plan?
Yes, Sona is available as an add-on for all OpenPhone plans: Starter, Business, and Scale.
What happens if I have an annual OpenPhone subscription but cancel Sona mid-year?
You'll receive a credit for the unused portion of your annual Sona subscription, which will be applied to your OpenPhone account. For more details on Sona billing and proration, check out "Sona AI Agent pricing"
How do I monitor my Sona usage?
Go to Settings → Billing in your OpenPhone workspace to see how many calls Sona has handled in the current billing period.
Can I purchase additional call allocations up front instead of paying for overages?
Currently, we don't offer larger call packages. All calls beyond the 50-call allocation are billed at $0.99 per call.
Want to see Sona in action? Join our upcoming live webinar to learn how this feature can help your team never miss a call. Register here.
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