Our Scale plan is designed to supercharge your business with all of the features of our Starter plan plus more integrations and team collaboration features. On the Scale plan, you'll get all of the Business plan features and more!
- One new local or toll-free phone number per user
- Calling and messaging to US and Canadian numbers (subject to our Fair Use Policy)
- AI-generated call transcripts and summaries — Catch up on conversations and follow up faster with automatically generated transcripts including timestamps, key talking points, and suggested action items.
- OpenPhone API — Create workflows, integrate your tech stack, and more, seamlessly.
- Group calling — Have a conference or 3-way call with your team members or contacts.
- Phone menus — Set the flows you want for your callers.
- Custom ring orders — Choose how your team sharing a number is notified of incoming calls.
- Team analytics and reporting — Gather actionable insights to easily understand, monitor, and improve your team's activities.
- Auto call recording — Choose to record all calls instead of hitting record every time.
- AI call tags — AI applies tags automatically after each call using the transcript, tag name, and tag description.
- Conditional call routing Coming soon
- Dedicated onboarding support — Get up and running with OpenPhone at the speed of business.
- Priority live chat and email ticket support - As a Scale user you can get priority access to support in live chat Monday through Friday, 8 AM to 5 PM PT, along with priority email support.
- Share a phone number at scale — Up to 100 users in your team's workspace can call and text from a single number at the same time!
- Round-robin call routing — Divvy up responsibility for incoming calls in batches of up to 10 users
- Advanced auto-attendant/IVR — If you'd like to have a custom phone menu
- Call transfer — Transfer incoming calls to other team members, departments, or any external phone number.
- Salesforce integration — Give your team a single source of truth for all your communication with your business contacts.
- HubSpot integration — Maximize productivity and easily manage contact notes and call history.
Ready to get started with OpenPhone? Learn more here!