You can customize OpenPhone to suit the phone menu flow you envision for your callers! To go beyond a basic phone menu, follow these simple steps to to add menu levels:
- Get two OpenPhone numbers.
- For your main number, set your first phone menu. For example, to send calls to Sales, press 1. To send calls to Service, press 2.
- Next, for your Sales number, add another layer to your phone menu. For example, to send calls to Sales Demos, press 1. To send calls to Sales Contracts, press 2.
You're all set with a multi-level phone menu for getting callers where they need to be!