Putting an individual on hold from the web or desktop app
Navigate to the individual caller and select the menu. Then, select, “Put call on hold”.
Putting an individual on hold from the mobile app
Navigate to the individual caller and select their name. Then, select, “Put on hold”.
Putting a group on hold from the web or desktop app
Put every external number (any number that's not part of your OpenPhone workspace) in a group call on hold by selecting the room hold button located at the bottom of your call actions toolbar, or alternatively from the More actions menu.
Putting a group on hold from the mobile app
Put every external number (any number that's not part of your OpenPhone workspace) in a group call on hold by selecting the room hold button located at the bottom of your call actions.
