How to change the number of rings until voicemail

Dewi
Dewi
  • Updated

You can customize everything about your OpenPhone number, even the amount of time callers stay on the call before getting to your voicemail. Using your call flow makes it easy to change!

By default, there are 30 seconds between when the caller starts hearing the rings and getting to your voicemail. You can choose a total ring duration for simultaneous ring, a group ring duration, or a custom ring duration for each of your custom groups. 

For full details on configuring your ring user groups, including the ring duration, see the Ring users section of our "How to set up the call flow builder" article.