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Featured articles
Guide to US carrier registration for OpenPhone customers
The major US carriers (AT&T, T-Mobile, and Verizon) are taking collective action to protect their customers from today's over...
US carrier registration for businesses without an EIN or equivalent tax ID number
If you’re a business (sole proprietor) or solopreneur without an EIN (or another form of business ID if you’re based outside...
How to complete US carrier registration for businesses with EIN or other tax identification numbers
The major US carriers (AT&T, T-Mobile, and Verizon) are taking collective action to protect their customers from today's over...
What is porting?
Porting is the process of transferring a phone number from one provider to a different provider. This is most often done in t...
What should I know prior to porting my number to OpenPhone?
Important to note Carrier registration from a previous carrier does not continue when an existing number is ported into Open...
How to port your current phone number to OpenPhone
If you already have a phone number you'd like to use with OpenPhone, we’d be happy to port it over for you! Right now, we s...
FAQs about Sona, the OpenPhone AI Agent
Sona keeps your business going, even when you're away! Sona answers calls 24/7, contributing to natural, human-like conversat...
How to access Sona AI Agent
We make it easy for you to get started with Sona! Follow these simple steps: Go to the main menu in your OpenPhone worksp...
How to add Sona AI Agent to your call flow
Once you've added Sona to your OpenPhone subscription, your next step is to add Sona to your call flow. Important: The permis...
How to set your Sona AI Agent greeting
After you add the Sona step to your call flow, you'll see option to customize in the settings panel. The first is the greetin...